Is Fear of Hearing “No” Holding Back Your Venture?

Almost all of us have some level of fear about being rejected.  Fear of getting told "no" so often keeps us from achieving all of that with which we are capable.  This fear can impact us in our business activities, as well as in many aspects of our personal life. Few people in business need to be more capable of being able to tolerate hearing "no" than the founder of a new venture. Even the most successful of founders will hear "no" far more often than "yes" from capital … [Read more...]

“Exceptional Service, Exceptional Profit” by Leonard Inghilleri and Micah Solomon

  This blog post was written by Dave Carpenter. Dave is a prolific author, inspiring speaker, and well-known consultant to professional service firms. Besides writing regularly for this blog, Dave’s writing can be seen in leading business and personal development publications. He is the creator of the Accelerate Success program which helps high performers to improve results in any aspect of one’s life, while also uniquely benefiting one’s favorite charity. You can … [Read more...]

“You Gotta Deliver (on Your Promise)”

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“Delivering Happiness: A Path to Profits, Passion, and Purpose” by Tony Hsieh

This blog post was written by Dave Carpenter. Dave is a prolific author, inspiring speaker, and well-known consultant to professional service firms. Besides writing regularly for this blog, Dave’s writing can be seen in leading business and personal development publications. He is the creator of the Accelerate Success program which helps high performers to improve results in any aspect of one’s life, while also uniquely benefiting one’s favorite charity. You can follow Dave … [Read more...]

Service Excellence

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